Parts Analyst / Parts Interpreter | Brisbane

Job Description

About Penske

With over 1,300 employees across Australia and New Zealand, Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. We operate across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine. Penske is a leading distributor of premium power systems solutions from mtu, Detroit and Allison Transmission and the distributor of Western Star Trucks, Dennis Eagle and MAN Truck & Bus.

Your New Opportunity:

An excellent full time, permanent opportunity exists for a Parts Analyst to join our dynamic team based at our Wacol, National Parts Distribution Centre where you will support the parts supply chain team. Key responsibilities include, but are not limited to;

• Analyse new On Highway (WST, MAN Truck & Bus, Dennis Eagle) vehicle component sales to identify inventory requirements to ensure we have parts support required to provide a high level of customer satisfaction.
• Attend meetings with other departments (Sales/ Service) to ensure priority of reviews based on volume and delivery schedule of new product introductions.
• Provide dealer network with Mandatory and / or Recommended parts stock lists.
• Assist with customer service enquiries via Phone and ZOHO Ticketing system
• Support customers with technical enquiries by using electronic and written parts catalogues, supplier contact, company knowledge base, physical parts and new vehicles.
• Any other duties designated by Management.

About You:

• Knowledge / background in heavy duty truck, engine distribution business
• Knowledge / background in parts interpretation, customer service
• Willingness and ability to work with computer operating systems
• Ability to read, comprehend and summarise technical parts documents
• Ability to apply appropriate problem-solving techniques to analyse situations and communicate meaning to the business audience.
• Proficient user of MS Office suite of tools to build reports and present information
• Communicate effectively with others - the ability to work as part of a team and has a commitment to being a team player.
• Ability to facilitate meetings and drive discussion to meet desired outcomes.
• Ability to communicate information in a positive manner, i.e. clear, logical, helpful, prompt with colleagues.
• Display a strong customer service ethos

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

• Flexible work arrangements that work for the individual and the business 
• Onsite parking
• Accredited Training & Development Programs
• Commitment to providing the highest levels of safety, technical and leadership training
• Competitive Remuneration
• Reward and Recognition Programs
• Employee Referral Program - generous employee referral fees.
• Employee Assistance Program.
• Family Friendly Benefits including Paid Parental Leave
• Access to Discounted Travel, Health Insurance & Motor Vehicle benefits

Be ambitious. We are.

Apply Now!